Communication, The Ultimate Self-Help and Troubleshooting Tool for Any Physical Devices, Applications, or Web Apps.

New age self-help and troubleshooting tool, giving access of the entire CX Knowledge bank to the contact center agents & customers in the form of AI-enabled smart step-by-step visual guide.

Feature Rich Next Generation Self-Help and Troubleshooting
New age self-help and troubleshooting, providing Contact Centers and Customers with access to the entire CX Knowledge Bank in the form of AI-enabled smarty step-by-step visual guides.

Self Help

AI Enabled

Knowledge
Bank

Intuitive Search

Multi-Lingual

Content
Management

Quick Integration

Smart
Visual Guide

DIY Platform
Configuration

Big Data
Analytics

The Benefits of Self-Help
Replic8 is a knowledge repository at your fingertips that significantly reduces dependency on Contact Centers. A multi-platfom deployment(App/Web/OTT), Replic8 is a game-changer, taking customer interactivity and engagement to the next level. Available 24/7, with zero wait time, Replic8 is easy to use.
Optimizing Contact Center Efficiencies
Z

Increased First Call resolution

Z

Manpower Cost Optimized

Z

Reduction in Training Cost

Z

Uniform Service Delivery

Z

Reduced Escalation Cost

Z

Easy Access Knowledge Bank

Z

Improved AHT