About OneBot

Integrate contextual and powerful AI chatbot for your business

Enable your customers to find a quicker resolution to any query and save operational time and resources. With OneBot,

  • Reduce agent-to-customer engagement time with self-evolving AI-enabled conversations
  • Enhance customer satisfaction to drive improved CSAT and NPS scores
  • Empower sales and support teams with effective lead-generation campaigns
Features

Resolve any query with personalized chatbot training, and accurate customer interaction scenarios with OneBot

Next-Generation AI

With cognitive and predictive Natural Language Processing, OneBot understands customer needs and responds with accurate resolutions.

Strong Backend Support

Our dedicated team performs complete installation, training, and maintenance of the chatbot functionalities.

All-Platform Integration

OneBot can be easily integrated with existing customer APIs and is deployable on digital platforms like WhatsApp, Twitter, Instagram, Telegram, Mobile Applications, and Websites.

Easy Call Routing

Integrate live agent support for customers in case of complex queries, backed by contextual information.

Analytics and Dashboard

Plan and organize agent interactions and conversations with help of key data points present on the interactive analytics dashboard for better performance.

Multi-lingual and Contextual Conversations

OneBot maintains contextual conversational information and can be deployed in several global and regional Indian languages.

What kind of results does OneBot deliver?

We help businesses to streamline customer interactions with an adaptable and secure AI-chatbot
integration.

Enable your customers to find a quicker resolution to any query and save operational time and resources. With OneBot,

  • Reduced sales cost by 32% and query resolution time by 87%
  • Improved customer satisfaction score by 35% and productivity by 56%
  • Decreased operational cost by 20% and call escalations by 46%

Improve customer satisfaction and support agents’ efficiency with our innovative visual navigation platform